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Policies

Retainers, Other Fees, Additional Images, etc


ART & PHOTOGRAPHY GALLERY

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Editing Turnaround Timeframes

Micro Sessions (5 images):  Up to 1.5 weeks

Mini Sessions (10-15 images):  Up to 1.5 weeks

Full-Hour+ Sessions (15-25 images):  Up to 2.5 weeks

Weddings (50+ images): Up to 4 weeks



Regional Price Changes 

All Outdoor Sessions in Moore County are an additional fee of $25-$50



Retouching

Teeth whitening, facial bruising, eye bag or line removal, minor scars & scratches, and minor background spot removal or correction are additional services. Minor retouching of any of the items listed are $25. As of April 19, 2019, if your child has a bruise on their head days prior or on the same day of their session please reschedule. If you keep your session date/time you will be charged $25. Major unnatural retouching such as background replacement or removal, removing or adding a person or people, or enhancing facial features are not offered services & cannot be outsourced for someone else to alter my work. 



Gallery Expiration Policy

If a gallery sits for 1 week or longer without selections being made WITH a written reminder days before expiration the gallery will expire and be deleted. You will be charged an additional $15 + tax reactivation fee to upload your images again. *No checks or eChecks permitted.



Gallery Selections & Downloads

Galleries are created using Dropbox, galleries expire after one week, so please make selections within 1-3 days by commenting under each desired image. If selections are not made before the one week deadline the gallery will be removed and will cost $15 + tax to have images uploaded a second time. A print release is attached to each gallery. The print release allows printing in-store. You can print anywhere online without it. Once selections have been made in Dropbox albums and the watermarked images have been removed then replaced with the non-watermarked image I cannot upload all images again - you've had time to download those images and therefore cannot download any additional images beyond your package amount without paying extra for them. 


*** Please read the gallery instructions attached to your Dropbox email that gives you access to your gallery. *** 




 

**I do not accept checks of any kind. I accept Square, Paypal.me/charlinjanene, direct website sales, cash, and Cash App payments.**


Deposits, Retainers, & Fees

Eligible waived fees are reserved for extreme cases & military uncertainty. If you believe your situation falls under these categories please let me know. Questions or concerns? Send to [email protected] or text/call +1-929-432-5126. Thank you!

LATE FEE

$2

Two Dollars for Every Minute Late to Session

Includes ALL Package Offers

Please add the proper amount of minutes (Qty) to your shopping cart. Thank you. 

Late fee
$2.00
Add to Cart

CANCELLATION FEE

$30

Per Session

24-48 Hours Prior ONLY

**If you do not give 24-48 HR notice the $30 fee is owed.**

Sorry to see you go! :(  


Please message me to reschedule: [email protected]. 24-48 HR Rescheduling is FREE. 

Cancellation Fee
$20.00
Add to Cart

NON-REFUNDABLE

PHOTOGRAPHY SESSION Retainer

$$$

Half of the Total Session Price 

*EXCLUDES Holiday Photography Packages, and if you need to reschedule you can.

Thank you!!!

Non-refundable retainer
$45.00
Add to Cart